Shipping Information

PARTNERED WITH THE MOST RELIABLE CARRIERS FOR WORLDWIDE SHIPPING

Ecce Homo designs, manufactures and retails its high-quality and long-lasting undergarments following the principles of Slow Fashion. We pay great attention to the production process as we are wholeheartedly committed to sustainable materials and environmentally conscious practices. For all these reasons, Ecce Homo will produce from scratch, process, and ship your order within 1-5 business days. After its completion we provide an email that includes a tracking number. Registered members can also view their orders history (includes only orders which are fully completed & shipped).

Discreet Packaging

Apart from mentioning our eshop, our bag and packing are discreet with no other reference to the LGBTIQ+ community whatsoever, as a courtesy to the folks who are not out or their shipping address is not a safe space for them.

WorldWide Shipping

Ecce Homo, located in Greece, ships its clothes Worldwide, and consequently the estimated delivery time varies significantly from country to country. In the context of Ecce Homo’s Customer Service, we have proudly teamed-up with . We alteratively offer a more affordable shipping method with the trustworthy Hellenic Mail (ELTA).

We offer our customers 2 different shipping methods: 1) Registered Mail, 2) FedEx International (Courier). We will always provide you with a corresponding tracking number.

  • Registered Mail (Hellenic Post-ELTA): Fixed cost 12,60 Euros for shippings Worldwide. The estimated shipping time is approximately 7-18 days depending on the country of destination.
  • FedEx International: The estimated arrival time is approximately 1-5 days for the European countries, and 3-7 days for international shipment depending on the country of destination. Shipping costs also depend on the country of destination, starting from 17€.

 Greek Shipping

Partnered with SPEEDEX we provide fast delivery to Greece in just 1-3 days with the fixed cost of 3,80 Euros (up to 2 kilograms, plus 0,90€ for every added kg).

We have the following Free Shipping offers:

1) By Registered Mail, where we ship Worldwide for orders over 100 euros.

2) By Courier Services, where applies only to purchases over a certain amount of money depending on the country of destination:

  • To Greece, for orders over 50 euros (SPEEDEX)
  • In selected European countries, for orders over 140 euros (FedEx)
  • To USA/Canada, for orders 175 euros (Fedex)

Notice:

  • Due to the heavy impact of COVID-19 pandemic on the shipping industry, there might be unanticipated changes regarding the above mentioned delivery dates. We ask kindly for your understanding and patience.
  • Orders shipped outside the European Union may be subject to custom duty or taxes, while this charge varies from country to country.
  • Customers keep track of their shipped products via a shipping (tracking) number which Ecce Homo provides. It is important to mention that carrier services are obligated by their Policy to return to the sender all those parcels that are not claimed by customers. Parcels that are returned to our offices can be reshipped if customers pay the shipping cost anew. On such occasions please contact [email protected] to be assisted.



 
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